Reviews

Excellent

Meaghan is easy to talk to. She listens to everything I say. Since seeing her, I’ve never had any issues with my prescription refills. She personally schedules my follow up appointments at the end of our visits. Easy and never any issues.

Spent Less then five minutes with me and didn't care what I had to say. Just a money grab. Worst experience of my my life. Felt like it was just a number. A money grab . Never Never go back! And would not respond back!!

I liked Dr. Reinhart very much

I am grateful for Meaghan Berglund and their office as a whole. I have dealt with chronic pain for over a decade now and their help has allowed me to be standing upright again as well as regain mobility to start being successful in my career which I wasn’t sure would happen.

Dr Roland Reinhart was very understanding about my concerns and he explained what procedures would be best for me, his front desk girls were so nice and his nurse was amazing, if you want the best care then I highly recommend Dr Roland Reinhart.

Doctor Reinhart, Typically I don't write reviews, but here we go. On March 16th, I found you to be very thoughtful and I felt like you cared about what you could learn about my situation with another image of your own. When I left, I was confident that we could come up with a plan that suits me best, whether you would suggest an injection or not. I did get the impression I would see you for my follow through appointment and was surprised that it was not the case. When I expressed my concern to the receptionist about why I was going to see a PA for my next appointment she said, "Oh... he tells everybody that." I believe you should communicate that to your patients yourself. I feel like being straight with us about what to expect would show you are confident in your staff. I left thinking, " well, are the results going to be relayed to me with His review & opinion, or hers? I'm still curious about the answer to my question. FYI, I've seen the PA (at Inland Pain Center in Colton (unbeknownst to me), before I even met the Pain Specialist! He was unprofessional, rude and willing to suggest an injection right away which is why I came to you for a second opinion. I'm glad I didn't jump right in and do that without seeing a doctor! Also, while making my next appointment at your office, a patient got out of her chair and approached me from behind and whispered, "make your appointment with Amber (I think that was her name) not the other one." So I did. I'm sure I speak for others when I say, I would rather hear from you that I'm going to be seeing a PA rather than a receptionist telling me. It Just feels more secure. I'm happy I met you and I'll be back soon. Thank you for your time and I look forward to some sort of plan even it's physical therapy. My back was feeling better after 10 treatments but I think I answered their final test questions wrong, for they stopped my treatment because my scores were lower, showing that I wasn't getting better compared to when I started therapy. That's not true. Again, Thank you, much appreciation and gratitude! Elizabeth

Meaghan takes the time to review my chart prior to my visit and go over items that came up from prior visit(s). She is very knowledgeable about chronic (back, in my case) pain and the options available for treatment and will review with Dr. Reinhart when warranted. The only problem i have had is that she has not received messages left for refills as well as items that I needed to discuss at our next appointment. The other issue is that it seems that patients are booked without regard to how long actual appointments take as she takes the time to reveiw everything. I never feel rushed in my appontment, but the wait in the lobby to get called in can be an hour or more. This is unacceptable, the only reason that I put up with it is that I really like the care and attention from both Meaghan and Dr. Reinhart.

Good doctor

A painfully long wait A painfully long form to fill out- A screen with question after question after question on and on They tell me you must do this every time!!!! I like dr REINHART but that is All I Liked

She listens and she's the best .

I'm glad I came back; I was neglecting my situation for a while and now Dr. Reinhart is taking care of me.

Dr Reinhardt is so genuine and caring For the FIRST in 5 months I have hope.

Meaghan is caring, listens to you and is quite fabulous

Megan does a great job listening to what I have to say and makes suggestions that should help. She is booked to capacity, but still takes the time to try and get me the pain relief that I need. I think Dr. Reinhart has a winner in Megan Berglund.

Disappointed the practice does not accept payment from Railroad Medicare. So others similarly situated may wish to avoid Desert Pain Specialists.

I had to wait for 4 hours to be seen my appointment was at 1 and I as see at 4 I was in so much pain on my back to be waiting so long

Listens to your concerns. Megan generally cares.\nAnd wants to provide the best care for you.

Waited two and a half hours to see her. She’s smart and understands well, listens carefully but NOBODY should wait over 25 to 30 minutes!! A text saying they are backed up or a call would be acceptable.

Meaghan is very easy to talk to. She listens and answers all my questions.

Megan is great. She's confident and intelligent and gives you the time you need.

Always a wait, wish they would schedule appts further apart

After waiting for two hours after my appointment time I decided enough is enough, there were6 more people ahead of us yet to be called. We don’t mind waiting 15 to 30 minutes, but this is a ridiculous way to run a practice. My time is valuable too.

I see Meaghan Berglund on my appointments. She’s very caring understand what’s going on and has always asked me questions from the previous appointment. I trust Megan burger.

Meghan is very qualified. We see her once a month for our pain management. I sincerely wish that we didn’t have to wait up to two hours to see her each time. There are always visible signs of frustration as patients wait endlessly to be seen.

Knowledgeable with excellent communication skills. Very satisfied.

It is ok

Meagan is understanding and intelligent!

Always

The wait is long but I did not feel rushed or not heard with Dr Rhinehart. He listens and takes the time you need without feeling like a bother or rushed

Ever since Desert Pain Specialists took over the administration of Dr Reinhart's practice, everything has deteriorated. Example: I was called to schedule and appointment one week ahead and given a date and time. The staff member could not tell me the location, though, and said they would call back. By Friday, no call. We called and were told to be at the Surgery Center at that date and time. On Monday, we called to make sure the time was correct. It was verified. Later that same day, someone called to "schedule your next procedure". They had no record of the first appointment that I was called by Desert Pain about. No record of the two verification calls. No appointment, so I had to endure another whole week of pain before I could be seen. The amazing thing is that three calls, one from the office and two we made to confirm, were made with Desert Pain. Yet Desert Pain had no record of any of them.

Staff was polite and courteous. The only thing was I had 1115 appointment and I got there at 11 and I didn’t see Dr. Reinhardt until 230. I guess I just got caught on a bad day.

Satisfied with my meeting.

Megan has always went above and beyond when following up on my medical care. She has always taken her time during our office visits!!! Thanks so much Megan & Dr Reinhart for all you do for me !!

Lucky & Blessed I ended up with Meaghan

Always kind and caring and asking questions about my neck and back pain. Wishing I could get a shot every 3 months instead of waiting for 4 months. It is what it is.

Megan always takes the time to listen to all my concerns she has been so helpful

Meaghan Berglund, PA-C, is GREAT at her profession. Mari at the front desk is also awesome. She’s very kind, friendly, and helpful.

Professional, Caring & Competent. Thank.you!

Meaghan is thorough, concerned and an excellent provider. Her heavy patient load leaves her with a lot of disgruntled patients due to long wait times, that are not her fault.

Meaghan was great, made me very comfortable.

Genuine concern for my pain

Meaghan is thorough and answers all my questions.

Meghan is great, and I feel absolutely 100% comfortable with her and her expertise with pain management.

A very caring provider who listens to the patient

Everyone is pleasant, caring and helpful.

Excellent , genuine care. I personally feel I am at the best place to treat my severe back pain. I have been an RN over 40 years & feel I am at the best place to receive treatment. Dr. Reinhart IS THE BEST!

Meaghan is very thorough when assessing my condition every month. I am comfortable with her and I appreciate her professionalism.

Another visit in March. Great results. Thanks Cheers Cheryle Gardner

Pain free now. Except for small area in right foot and tight yet in right neck. Thanks dr Reinhart. I will be back in March. Cheers Cheryle Gardner

The best!

Pleasant

Very pleased with Meaghan. The appt timing is getting more in line and should catch up soon.

Meghan is always friendly and professional. I never feel rushed and she always make me feel that I'm her only patient when I'm in the room with her.

Great

Very professional!

Pleasant person and makes you feel she is very knowledgeable. I am glad she is my Doc. The time frame for appts seems to be getting more under control but an hour wait is still too much.

Long wait time before being seen. 2-3 hours.

Dr Reinhart cares about patients

Very happy

We waited 2 1/2 hrs to be seen and in the process my client had fallen asleep. Dr. Came in and I woke him up, Dr. waited maybe 2 mins and walked out saying he wouldn't be seeing him if he didn't want to cooperate. He didn't even give him a chance to sit up and turn before he dismissed him and walked out. Told the nurse we waited almost 3 hrs and wanted to be seen and it was completely f****ng unprofessional how the Dr acted. Nurse then made some excuse that he couldn't get pain meds because they didn't have enough paperwork on him (making it seem like he had a drug problem mind you he has no history ) and when I tried explaining that he didn't want pain meds that's why we're here and we waited hours for the Dr and he deserves to be seen she went and got another nurse who then came back and told us if we didn't leave they would call the police. The lack of accountability and sheer unprofessionalism displayed by multiple employees is astounding but mainly the Dr who has no right treating patients if he dismisses them so easily and the second nurse who was a coward and instead of attempting to listen and be a voice for a patient which is what they should be doing she came in the room instantly hostile and raised to an escalation that was unnecessary as a way to get us to leave instead of addressing the drs behavior. Absolutely unprofessional and dismissive they shouldn't be allowed around patients if they don't have the basic listening skills required. Hacks

The only subject needing help is appointment timing. Patient needs for timing of personal transportation, personal appointments, personal physical comfort. Maybe appt windows need to be larger.

I am so blessed to have Meaghan Berglund & Roland Reinhart treating me.

I have gone there for about ten years now and saw Dr Lai. I was a little apprehensive when another Dr came because the last one that took Dr Lais place was a horrible Dr and human being! I am so happy with Dr. Berglund, she's even a better Dr than Dr Lai was, which I never thought was possible, I haven't felt this good in years!

Addresses your issues and concerns very professionally. The type of medical professional you actually look forward to seeing.

Meaghan Burglund is always attentive to my needs and sincerely listens to what is going on with me and my health. Grateful to have her as my practitioner.

So extremely grateful for Dr Reinhard's care. He listens carefully, and works hard to help his patients. I am beginning to get much appreciated relief.

Excellent in all ways.

Always listens and is kind

Magen has always been helpful and polite. She offers suggestions when needed. I am very happy with the care she has provided me.

Very personable

Meaghan is always very professional.

Very competent people work with the Doctor who is Betty knowledgeable and competent!!

Meagan, was very informative in explaining my situation

Waited a little long

As always, Meaghan is very professional and thorough. She is very helpful and explains things in simple terms. Though I do wish they would understand the amount of pain I'm always in, between a 5-8 on the pain scale depending on the day and especially if I've had a fall. Thank you for all your help to Meaghan and DR. Reinhart. Dino Lichter

Very understanding and knowledgeable provides answers to all patient concerns would recommend him to anyone who needs assistance

Excellent care.

I have always been pleased with my appointments with Meaghan. She always checks to make sure we are covering all items that concern me.

Very understanding, sweet. Kind and caring

Meaghan is great, however the waiting time to see her is terrible. It's usually a 2 hr. wait at the minimum. They need to stop over booking her. It is very difficult to get someone to answer a phone call, always asking the patient to leave a message there are times that the message is not returned, the staff is great they are doing all they can, not their fault

My experience with the provider has always been exceptional, the only concern is the waiting time can sometimes be long.

I am very satisfied with my last visit. Meaghan prescribed some medication that helped with a recent injury I sustained. Good thinking and judgment. Wait time is long but worthwhile -- thanks Meaghan! and entire staff!!

Meghan is very good at asking the right questions, especially if there’s anything new to discuss. I find her to be authentic and is meticulous about making sure information is up to date.

Megan is always professional. She is attentive and takes the time to discuss any questions or concerns that I may have and she always follows through with any actions she commits to doing.

Meaghan is always professional and interested in my health. She takes the perfect amount of time to address my needs and she a truly an asset to Dr. Reinhart.

She has helped me maintain my pain level with our monthly meetings

Meghan is always responsive plus she listens and I never feel rushed

Meaghan is great at making sure you get out of pain. From meds to getting you in for a epidural!

The dr and staff were professional and knowledgeable. Very pleased.

I have been a patient of Meaghan Berglund for a number of years. She is one of the best medical professionals I have ever had. She is professional, knowledgeable, understands my problems and is compassionate. Without Meaghan’s help I would not be able to lead a somewhat normal life.

I would highly recommend this office fo anyone dealing with severe chronic. They are very knowledgeable with various types of pain and they have many various ways of dealing with them! they will work with you until they find a solution to your problem.

She gives you all your information and is very kind. She leaves no stone unturned

She’s Great

Very caring and professional all good things really like her

My husband and I both saw Dottie and were both 100 percent satisfied with her therapy. We will be continuing to see her. Thank you Dottie